Compassionate. Reliable. Safe.

Non-Emergency Medical Transportation You Can Trust

CareNova Medical Transportation provides safe, comfortable, and dependable rides to medical appointments across Grand Rapids and beyond — 24/7 scheduled service.

24/7Scheduled Service
100%Wheelchair Accessible
5.0Client Rating

Why families choose CareNova

Door-through-door care from pickup to drop-off.

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Safety FirstSanitized, inspected vehicles & trained drivers
Always On TimeReliable scheduling, every appointment
Wheelchair ReadyLift-equipped vans with secure restraints
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Compassionate CarePatient, respectful assistance always
Why Choose Us

Care That Goes the Extra Mile

Every ride is built around your comfort, safety, and peace of mind.

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Safety First

Sanitized, inspected vehicles and fully trained drivers on every trip.

Always On Time

Reliable scheduling so you never miss an important appointment.

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Compassionate Care

Patient, respectful assistance from pickup to drop-off.

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For Everyone

Seniors, patients, and individuals with mobility needs all welcome.

Our Services

Medical Transportation, Tailored to You

From routine appointments to recurring treatments and long-distance trips.

Wheelchair Transport

Fully accessible vans with hydraulic lifts and secure restraints for a smooth, dignified ride.

  • Lift-equipped vehicles
  • Trained, courteous drivers
  • Door-through-door assistance
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Appointment Rides

On-time transport to doctor visits, therapy, pharmacy runs, and routine check-ups.

  • Punctual pickups
  • Wait-and-return option
  • Caregiver-friendly scheduling
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Dialysis & Treatment

Recurring rides for dialysis, chemotherapy, and ongoing treatments you can count on.

  • Standing weekly trips
  • Gentle, patient care
  • Reliable every visit
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Long-Distance Transport

Comfortable non-emergency medical transport for trips beyond the city limits.

  • Out-of-town clinics
  • Comfortable seating
  • Clear flat-rate quotes
About CareNova

Locally Owned, Patient-Focused Care

CareNova Medical Transportation is a Grand Rapids–based provider dedicated to giving every client a safe, comfortable, and dignified ride. We treat our passengers like family.

  • Locally owned & operated in Grand Rapids, Michigan
  • Trained, background-checked drivers on every trip
  • Clean, accessible vehicles sanitized between rides
  • 24/7 scheduled service for appointments any time
Schedule a Ride
Insurance Accepted

We Work With Michigan NEMT Providers

CareNova accepts a wide range of Michigan insurance plans and brokers for non-emergency medical transportation. Not sure if you're covered? Just ask us.

Book a Ride

Request Your Transportation

Fill in your trip details and send them straight to us by WhatsApp or email. We'll confirm your booking quickly.

Call to Book(616) 251-2494
Service HoursMon – Sun: 24/7 Scheduled Service
Client Reviews

Trusted by Families Across Michigan

Real words from the people and caregivers we serve every day.

Ready to Schedule Your Ride?

Reach out today and let CareNova handle your medical transportation with care and reliability.

Get in Touch

Contact CareNova

Have a question or want to schedule transportation? We're here to help, 24/7.

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Service AreaGrand Rapids, Michigan & surrounding areas
HoursMon – Sun: 24/7 Scheduled Service
CareNova AssistantWe typically reply within minutes
Hi! Welcome to CareNova Medical Transportation. How can I help you today?